Assistance for travellers abroad
On your travels, the most important thing is to be able to enjoy your adventures without worrying about unforeseen complications. But all kinds of things can and do happen – an unfortunate slip at the hotel pool, you catch a nasty stomach virus, step on a sea urchin or fall while skiing, suddenly leaving you in need of medical attention or even having to return home in an emergency.
Therefore, we have organised “Assistance for travellers abroad”, so you can head off on your travels with peace of mind, knowing that help is always available at arm's length should you need it.
To receive assistance while you are travelling, call +371 67533375 or write to [email protected]
What does “Assistance for travellers abroad” offer?
- Organisation of medical assistance
We will help you to find and contact the most appropriate medical treatment facility. - Repatriation
We will take care of all the necessary measures to ensure your return home. For our existing customers, we'll do this in accordance with the terms and conditions of your policy, but for customers not insured by BALTA, we'll reach an agreement with our cooperation partners. - Phone consultations 24/7
We will recommend the best medical treatment facilities nearby and help you to communicate with them (so you have no worries about the language barrier).
How does it work?
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If you are a BALTA travel insurance customer
You can use this service 24/7 throughout your trip.
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If you don't have BALTA travel insurance
The service is available for a reasonable charge from tried and trusted cooperation partners so that everyone can receive fast and high-quality assistance in unforeseen situations.