Roadside assistance
What should you do if your car suddenly stops, won't start on a cold winter morning, one of its doors slams shut by accident or something unforeseen happens?
In situations like this, the main thing is to have access to fast assistance that you can trust and depend on. For this very reason, we offer a “Roadside assistance” service that provides support if your car cannot continue its journey for technical reasons or if you have suffered a road traffic accident.
Apply for the “Roadside assistance” service on our homepage or app, or by calling +371 67533375.
What does “Roadside assistance” offer?
- Technical assistance on the spot
Wheel replacement, door opening and help with other situations than can be resolved on the spot. - Evacuation
If your car cannot be repaired on the spot – we will transport it to the nearest service centre. - Phone consultations 24/7
Help over the phone, including filling in a mutually agreed statement. - Taxi services
We will take care to ensure that both driver and passengers arrive at their end destinations even if their car is unable to do so. - A hotel abroad
We will cover your accommodation costs if you have suffered an accident outside Latvia.
How does it work?
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If you are a BALTA MOD or MTPL insurance customer with “Roadside assistance” included
You can use this service an unlimited number of times throughout your policy operating term.
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If you don't have BALTA MOD or MTPL insurance
This service is available for a reasonable price from our tried and trusted cooperation partners so that everyone can receive fast and high-quality roadside assistance.